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Writing Skills is a topic in English Language Proficiency (Units) for B.A. English (CBCS 2025–28), Faculty of Arts at Maharaja Ganga Singh University, Bikaner.

This unit has six headings: technical / scientific writing; content writing; emails; blogs; dialogue writing; report writing. Sections D and E share this…

Unit 5 · Writing Skills

This unit has six headings: technical / scientific writing; content writing; emails; blogs; dialogue writing; report writing. Sections D and E share this unit with Unit 4. A five-mark answer is 250–300 words; a 2.5-mark task is shorter and still complete. The skill is a usable piece of writing for a named reader, not a display of long words.

The classroom follows Meenakshi Raman, Technical Communication: Principles and Practice (Oxford, 2017); Sanjay Kumar and Pushplata, Communication Skills (Oxford, 2011); Business English by the Department of English, University of Delhi (Pearson, 2008); S. P. Kumar, Language, Literature and Creativity (Orient BlackSwan, 2013); and, for sentence control, Thomson–Martinet, Murphy, Swan, Hewing and Bhatnagar. The models below are classroom pieces.

इस इकाई के छह शीर्षक हैं: तकनीकी / वैज्ञानिक लेखन; कंटेंट लेखन; ईमेल; ब्लॉग; संवाद; प्रतिवेदन। खंड D और E इसे इकाई 4 के साथ बाँटते हैं। पाँच-अंक उत्तर 250–300 शब्द; 2.5-अंक काम छोटा और फिर भी पूरा। कौशल है नामित पाठक के लिए चलने वाला लेखन, लंबे शब्दों का प्रदर्शन नहीं।

कक्षा Raman, Technical Communication (2017); Kumar और Pushplata, Communication Skills (2011); दिल्ली विश्वविद्यालय का Business English (Pearson, 2008); S. P. Kumar (2013); तथा वाक्य-नियंत्रण के लिए Thomson–Martinet, Murphy, Swan, Hewing और Bhatnagar से चलती है। नीचे के नमूने कक्षा-लेख हैं।

1 Technical / Scientific Writing

Technical writing explains a process, a mechanism, or a set of facts so that a reader can use them. Raman’s features: a clear purpose, precise words (one term, one meaning), an impersonal voice (passive, or a calm we), headings or numbered steps, definitions where a term is new, and no slang, no joke, no metaphor that could be read two ways. The reader may be a student, a technician, or an office. Write for that reader’s next action.

Scientific writing is technical writing tied to observation and test. A short classroom report of an experiment or a field note uses a fixed order: aim; materials or apparatus; method (numbered, past or imperative); observation; result; conclusion. Numbers and units stay exact: 80 seats, 100°C, 5 ml. Claims that the test did not make are left out. “The water boiled at 100°C in this lab” is scientific; “the water danced in the beaker” is not.

Two common tasks. Process: how to do something, in the order the hands move. Mechanism or object: the parts of a thing and what each part does (a cooler, a library catalogue, a student identity card). Use present simple for a lasting method (“The librarian issues a day-pass”) and past simple for one completed test (“The cooler leaked last month”). Headings save words: Aim / Method / Result. A technical paragraph does not open with “In this beautiful world.” It opens with the job.

Technical writing (तकनीकी लेखन) प्रक्रिया, यंत्र, या तथ्य-समूह ऐसे समझाता है कि पाठक उन्हें चला सके। Raman की सूची: स्पष्ट उद्देश्य, सटीक शब्द (एक पद, एक अर्थ), अव्यक्तिगत स्वर (passive, या शांत we), शीर्षक या क्रमांकित चरण, नए पद पर परिभाषा, और न स्लैंग, न मज़ाक, न ऐसा रूपक जो दो तरह पढ़ा जाए। पाठक विद्यार्थी, तकनीशियन, या कार्यालय हो सकता है। पाठक के अगले काम के लिए लिखो।

Scientific writing (वैज्ञानिक लेखन) वही तकनीकी लेखन है जो अवलोकन और परीक्षण से बँधा है। प्रयोग या क्षेत्र-नोट का छोटा कक्षा-प्रतिवेदन तय क्रम रखता है: उद्देश्य; सामग्री या उपकरण; विधि (क्रमांक, भूत या आज्ञार्थ); अवलोकन; परिणाम; निष्कर्ष। संख्या और इकाई ठीक: 80 सीटें, 100°C, 5 ml। जो परीक्षण ने दावा नहीं किया वह बाहर। “The water boiled at 100°C in this lab” वैज्ञानिक है; “the water danced in the beaker” नहीं।

दो आम काम। प्रक्रिया: कुछ कैसे करें, हाथ जिस क्रम से चलें। यंत्र या वस्तु: भाग और प्रत्येक भाग क्या करता है (कूलर, पुस्तकालय सूची, पहचान-पत्र)। स्थायी विधि पर वर्तमान सामान्य; एक पूरे परीक्षण पर भूत सामान्य। शीर्षक शब्द बचाते हैं: Aim / Method / Result। तकनीकी अनुच्छेद “In this beautiful world” से नहीं खुलता। काम से खुलता है।

How to borrow a book from the college reading room

1. Leave the bag on the rack by the door.

2. Show the identity card at the desk, or take a day-pass from the librarian.

3. Write the title, the accession number and your class in the issue register.

4. Return the book on or before the stamped date; a late book is fined.

classroom process · Raman’s order: steps a reader can follow

How to borrow a book from the college reading room

1. Leave the bag on the rack by the door.

2. Show the identity card at the desk, or take a day-pass from the librarian.

3. Write the title, the accession number and your class in the issue register.

4. Return the book on or before the stamped date; a late book is fined.

कक्षा-प्रक्रिया · Raman का क्रम: पाठक चल सके ऐसे चरण

Aim. To record how many seats in the reading room stay occupied after 4 p.m.

Method. 1. Count empty seats at 4.15 p.m. 2. Repeat the count at 5.15 p.m. 3. Note whether exam groups remain.

Result. After four o’clock most seats were empty; only exam groups remained.

classroom scientific note · Aim / Method / Result

Aim. To record how many seats in the reading room stay occupied after 4 p.m.

Method. 1. Count empty seats at 4.15 p.m. 2. Repeat the count at 5.15 p.m. 3. Note whether exam groups remain.

Result. After four o’clock most seats were empty; only exam groups remained.

कक्षा-वैज्ञानिक नोट · Aim / Method / Result

2 Content Writing

Content writing is useful prose for a public page: a college website, a notice-board article, a magazine column, a short feature. Kumar and Raman both ask you to name the reader and the purpose before the first sentence. The piece has a headline that states the topic, short paragraphs (two to four sentences), optional sub-headings, facts the reader can check, and a close that tells the reader what to do or what to remember. The voice is plainer than a story and warmer than a lab note. Slang and private jokes stay out because the reader was not in the room when you wrote.

A content paragraph does one job. If the heading is “Hours of the reading room,” the paragraph gives hours, not a history of the college. Numbers, names and days are written in full enough form that a stranger can use them: “eight in the morning to six in the evening,” not “the usual time.” The last line can be a contact or a next step: “The librarian issues a day-pass at the desk.” Content writing is not a shopping list of adjectives, and it is not a technical report with Aim and Apparatus — it is public information in readable blocks.

Content writing सार्वजनिक पृष्ठ का उपयोगी गद्य है: महाविद्यालय वेबसाइट, सूचना-पट्ट लेख, पत्रिका स्तंभ, छोटा फीचर। Kumar की रचना-पुस्तक और Raman दोनों पहला वाक्य से पहले पाठक और उद्देश्य नाम करवाते हैं। लेख में विषय बताता शीर्षक, छोटे अनुच्छेद (दो से चार वाक्य), वैकल्पिक उप-शीर्षक, जाँचे जा सकने वाले तथ्य, और अंत जो पाठक को काम बताए या याद रखने को दे। स्वर कहानी से सादा, प्रयोगशाला-नोट से गुनगुना। स्लैंग और निजी मज़ाक बाहर, क्योंकि लिखते समय पाठक कमरे में नहीं था।

एक कंटेंट-अनुच्छेद एक काम करता है। शीर्षक “Hours of the reading room” हो तो अनुच्छेद समय दे, महाविद्यालय का इतिहास नहीं। संख्या, नाम, दिन इतने पूरे हों कि अजनबी चला सके: “eight in the morning to six in the evening,” “the usual time” नहीं। अंतिम पंक्ति संपर्क या अगला कदम हो सकती है। Content writing विशेषणों की खरीदारी-सूची नहीं, और Aim-Apparatus वाला तकनीकी प्रतिवेदन भी नहीं — पढ़े जा सकने वाले खंडों में सार्वजनिक सूचना है।

Quiet hours in the reading room

The college reading room stays open from eight in the morning to six in the evening. After four it is at its quietest: most classes have ended, and only exam groups remain. Eighty seats are available. Bags stay on the rack by the door. If you have left your identity card at home, ask Ms Rao at the desk for a day-pass. Newspapers in Hindi and English sit on two shelves near the entrance.

classroom content piece · headline, facts, a next step

Quiet hours in the reading room

The college reading room stays open from eight in the morning to six in the evening. After four it is at its quietest: most classes have ended, and only exam groups remain. Eighty seats are available. Bags stay on the rack by the door. If you have left your identity card at home, ask Ms Rao at the desk for a day-pass. Newspapers in Hindi and English sit on two shelves near the entrance.

कक्षा-कंटेंट · शीर्षक, तथ्य, अगला कदम

3 Emails

An email is a letter sent electronically. Business English (Pearson) and Kumar–Pushplata keep the same skeleton as a formal letter, with a subject line added. Parts: the receiver’s address; a subject that names the job in a few words (never blank, never only “Hello”); a salutation; a body that states the purpose in the first sentence, then the needed facts, then a clear request or thanks; a complimentary close; your name and class or office. Formal English uses Dear Sir/Madam when the name is unknown, and Yours faithfully with that opening; Dear Dr Sharma takes Yours sincerely. Informal mail to a classmate may start Hi Meena and close Thanks.

The body is short paragraphs, not one block. One email, one main request. Dates, roll numbers and paper names are written in full. Tone stays polite even when the news is a complaint: state what happened, when, and what you ask the office to do. Do not write the whole life-story in a leave-mail. Do not use all capitals. Do not forward anger without the facts. Formal and informal mail dress the same facts differently.

Email इलेक्ट्रॉनिक पत्र है। Business English (Pearson) और Kumar–Pushplata औपचारिक पत्र का वही ढाँचा रखते हैं, विषय-पंक्ति जोड़कर। भाग: पाने वाले का पता; subject जो काम कुछ शब्दों में नाम करे (खाली नहीं, केवल “Hello” नहीं); संबोधन; मुख्य भाग जो पहले वाक्य में उद्देश्य कहे, फिर तथ्य, फिर स्पष्ट अनुरोध या धन्यवाद; समापन; नाम और कक्षा या कार्यालय। नाम अज्ञात हो तो Dear Sir/Madam और Yours faithfully; Dear Dr Sharma के साथ Yours sincerely। सहपाठी को अनौपचारिक: Hi Meena, Thanks।

मुख्य भाग छोटे अनुच्छेद, एक खंड नहीं। एक मेल, एक मुख्य अनुरोध। तिथि, अनुक्रमांक, पत्र-नाम पूरे। शिकायत हो तब भी स्वर विनम्र: क्या हुआ, कब, कार्यालय से क्या चाहिए। अवकाश-मेल में पूरी जीवन-कथा मत लिखो। सब बड़े अक्षर मत चलाओ। बिना तथ्य गुस्सा मत अग्रेषित करो। औपचारिक और अनौपचारिक मेल उन्हीं तथ्यों को अलग कपड़ों में रखते हैं।

To: principal@college.ac.in

Subject: Leave for two days, 22–23 September — BA Sem II

Dear Sir/Madam,

I am a student of B.A. Semester II, roll number 2145. I request leave for 22 and 23 September so that I may attend a family ceremony at home. I shall copy the missed notes from a classmate and shall be present on 24 September.

Yours faithfully,

Anil Sharma

formal classroom email · subject, purpose first, close

To: principal@college.ac.in

Subject: Leave for two days, 22–23 September — BA Sem II

Dear Sir/Madam,

I am a student of B.A. Semester II, roll number 2145. I request leave for 22 and 23 September so that I may attend a family ceremony at home. I shall copy the missed notes from a classmate and shall be present on 24 September.

Yours faithfully,

Anil Sharma

औपचारिक कक्षा-ईमेल · विषय, पहले उद्देश्य, समापन

To: meena@student.ac.in

Subject: Notes for 22–23 September

Hi Meena,

I shall be on leave on 22 and 23 September for a family ceremony. Could you share the English notes for those two days? I will copy them and return your file on 24 September.

Thanks,

Anil

informal classroom email · Hi, short request, Thanks

To: meena@student.ac.in

Subject: Notes for 22–23 September

Hi Meena,

I shall be on leave on 22 and 23 September for a family ceremony. Could you share the English notes for those two days? I will copy them and return your file on 24 September.

Thanks,

Anil

अनौपचारिक कक्षा-ईमेल · Hi, छोटा अनुरोध, Thanks

4 Blogs

A blog (web log) is a dated public journal on a website. Kumar’s creativity classroom treats it as personal, organised writing: a title, a date, a first-person or friendly voice, short paragraphs, one thread of thought, and a close that can invite a comment. It is warmer than technical writing and looser than a report. It still has a point. A blog that only lists moods without a topic is a diary left unlocked; a blog chooses a topic a reader can share — the first week of a semester, the quiet of the reading room after four, a bus to college in the rain.

Open with the scene or the claim, not with “Hi guys this is my blog.” Keep paragraphs short enough to read on a screen. One or two concrete pictures (a sparrow, a leaking cooler, a stamped date) do more than a row of adjectives. You may use I. You may end with a question to the reader. Do not turn the blog into an email to the Principal — that job has its own heading. The difference from content writing is voice: content writing serves a page of information; a blog lets a person be seen beside the information.

Blog (वेब लॉग) वेबसाइट पर दिनांकित सार्वजनिक पत्रिका है। Kumar इसे व्यक्तिगत, व्यवस्थित लेखन मानते हैं: शीर्षक, तिथि, उत्तम पुरुष या मित्रवत स्वर, छोटे अनुच्छेद, सोच का एक धागा, और अंत जो टिप्पणी आमंत्रित कर सके। तकनीकी लेखन से गुनगुना, प्रतिवेदन से ढीला। फिर भी एक बात होती है। जो ब्लॉग बिना विषय मूड गिनाए वह खुली डायरी है; चलने वाला ब्लॉग ऐसा विषय चुनता है जिसे पाठक बाँट सके — सेमेस्टर का पहला सप्ताह, चार बजे के बाद वाचनागार, वर्षा में कॉलेज की बस।

दृश्य या दावे से खोलो, “Hi guys this is my blog” से नहीं। अनुच्छेद स्क्रीन पर पढ़े जा सकें इतने छोटे। एक-दो ठोस चित्र विशेषणों की पंक्ति से अधिक करते हैं। I चल सकता है। पाठक से प्रश्न पर अंत हो सकता है। ब्लॉग को प्राचार्य के ईमेल मत बनाओ — उस काम का अपना शीर्षक है। कंटेंट लेखन से फ़र्क स्वर है: कंटेंट सूचना के पृष्ठ की सेवा करता है; ब्लॉग सूचना के साथ व्यक्ति को दिखने देता है।

The first week of Semester II

18 September

I found the new reading room by getting lost. The sign on the stair still says “Staff,” but the door opens on eighty seats and two shelves of newspapers. After four o’clock the fans are the loudest thing in the room. I copied one page of notes, then watched a sparrow on the courtyard tree and forgot the page. Tomorrow I will sit nearer the desk. If you have already found a quiet chair, tell me which window it faces.

classroom blog · title, date, I, one close to the reader

The first week of Semester II

18 September

I found the new reading room by getting lost. The sign on the stair still says “Staff,” but the door opens on eighty seats and two shelves of newspapers. After four o’clock the fans are the loudest thing in the room. I copied one page of notes, then watched a sparrow on the courtyard tree and forgot the page. Tomorrow I will sit nearer the desk. If you have already found a quiet chair, tell me which window it faces.

कक्षा-ब्लॉग · शीर्षक, तिथि, मैं, पाठक की ओर एक अंत

5 Dialogue Writing

A dialogue is a conversation written as speech. Kumar–Pushplata and Bhatnagar set a situation (two students, a student and a librarian, a student and a clerk), give each speaker a short turn, and close the talk when the job of the scene is done. Write names in the margin, then a colon, then the words spoken. Keep turns short enough to be said aloud. A dialogue is not two essays cut into lines. Question and answer should lock: if A asks for a day-pass, B either gives it or explains why not. A little courtesy and one concrete detail (a rack, a register, a date) make the scene sit in a college, not in a vacuum.

Open with a greeting or a need; develop with the facts; close with thanks or a next step. Do not let a third speaker appear unless the question asks for a group. Do not print stage-directions in every line; one line of setting at the top is enough: “At the librarian’s desk.” Punctuate the speech as ordinary sentences. Indirect speech belongs to Unit 3; here the words are direct, without a reporting clause around every turn.

Dialogue (संवाद) बातचीत है जो वाक् के रूप में लिखी जाए। Kumar–Pushplata और Bhatnagar स्थिति बाँधते हैं (दो विद्यार्थी, विद्यार्थी और पुस्तकालयाध्यक्ष, विद्यार्थी और लिपिक), प्रत्येक वक्ता को छोटी बारी देते हैं, और दृश्य का काम पूरे होने पर बात बंद करते हैं। हाशिए पर नाम, कोलन, फिर बोले शब्द। बारी इतनी छोटी कि ज़ोर से कही जा सके। संवाद दो निबंध नहीं जो पंक्तियों में कटे। प्रश्न-उत्तर जुड़ें: A दिन-पास माँगे तो B दे या कारण बताए। थोड़ी विनम्रता और एक ठोस विवरण (रैक, रजिस्टर, तिथि) दृश्य को महाविद्यालय में बिठाते हैं, शून्य में नहीं।

अभिवादन या ज़रूरत से खोलो; तथ्यों से बढ़ाओ; धन्यवाद या अगले कदम से बंद करो। प्रश्न समूह न माँगे तो तीसरा वक्ता मत आने दो। हर पंक्ति में मंच-निर्देश मत छापो; ऊपर एक पंक्ति काफी: “At the librarian’s desk।” वाक् साधारण वाक्यों की विराम-चिह्न से। अप्रत्यक्ष कथन इकाई 3 का है; यहाँ शब्द प्रत्यक्ष हैं, हर बारी पर reporting उपवाक्य के बिना।

At the librarian’s desk

Anil: Good afternoon, ma’am. I have left my identity card at home. May I still sit in the reading room?

Ms Rao: Good afternoon. I can issue a day-pass. Write your name, class and roll number in this register.

Anil: Here — Anil Sharma, B.A. Semester II, 2145. Where should I leave my bag?

Ms Rao: On the rack by the door. Bags are not allowed at the seats. The room is open until six.

Anil: Thank you. I will return the pass when I leave.

Ms Rao: Please do. Next.

classroom dialogue · situation, short turns, a close

At the librarian’s desk

Anil: Good afternoon, ma’am. I have left my identity card at home. May I still sit in the reading room?

Ms Rao: Good afternoon. I can issue a day-pass. Write your name, class and roll number in this register.

Anil: Here — Anil Sharma, B.A. Semester II, 2145. Where should I leave my bag?

Ms Rao: On the rack by the door. Bags are not allowed at the seats. The room is open until six.

Anil: Thank you. I will return the pass when I leave.

Ms Rao: Please do. Next.

कक्षा-संवाद · स्थिति, छोटी बारी, अंत

6 Report writing

A report is a factual account of an event, a visit, or an inspection, written for a person who was not there. Raman, Business English and Kumar–Pushplata share one frame: a heading; To / From / Date / Subject; a short introduction (who asked, what was seen, when); a body of findings in order; a conclusion; recommendations if they are asked for. The voice is third-person or impersonal. The tense of a completed event is past. Numbers, names and times are exact. Opinion, if it appears, is labelled as a recommendation, not mixed into the finding as if it were a fact.

A college report is not a blog and not a story. “The reading room opened in July” is a finding. “I felt peaceful there” is a blog line. Sub-headings help: Introduction; Findings; Conclusion; Recommendations. Findings go from the general to the particular, or in time-order. Do not hide a problem in a polite fog: “A leaking cooler wet a row of magazines last month; they have been dried and bound again” is a report sentence. Close by saying whether the purpose of the visit was met, and what should happen next if the Principal asked for advice.

Report (प्रतिवेदन) घटना, भ्रमण, या निरीक्षण का तथ्यात्मक लेखा है, उस व्यक्ति के लिए जो वहाँ नहीं था। Raman, Business English और Kumar–Pushplata एक ढाँचा बाँटते हैं: शीर्षक; To / From / Date / Subject; छोटा परिचय (किसने कहा, क्या देखा, कब); क्रम में प्राप्त तथ्यों का मुख्य भाग; निष्कर्ष; सिफारिश यदि माँगी हो। स्वर अन्य पुरुष या अव्यक्तिगत। पूरी घटना का काल भूत। संख्या, नाम, समय ठीक। राय आए तो सिफारिश के रूप में, तथ्य में मिलाई हुई नहीं।

महाविद्यालय-प्रतिवेदन ब्लॉग नहीं, कहानी नहीं। “The reading room opened in July” प्राप्त तथ्य है। “I felt peaceful there” ब्लॉग-पंक्ति है। उप-शीर्षक मदद करते हैं: Introduction; Findings; Conclusion; Recommendations। प्राप्त तथ्य सामान्य से विशेष, या समय-क्रम। समस्या विनम्र कोहरे में मत छिपाओ: “A leaking cooler wet a row of magazines last month; they have been dried and bound again” प्रतिवेदन-वाक्य है। अंत में कहो भ्रमण का उद्देश्य पूरा हुआ या नहीं, और प्राचार्य ने सलाह माँगी हो तो आगे क्या हो।

Report on the new college reading room

To: The Principal

From: Anil Sharma, B.A. Semester II

Date: 18 September

Subject: Visit to the reading room opened in July

Introduction. A visit was made on 17 September to the new reading room, as asked, to note how students use it.

Findings. The room holds eighty seats and two shelves of newspapers in Hindi and English. Hours are 8 a.m. to 6 p.m. Bags are kept on a rack by the door. The librarian issues a day-pass when an identity card is not produced. After 4 p.m. the room is quiet; only exam groups remain. A leaking cooler wet a row of magazines last month; the copies have been dried and bound again.

Conclusion. The room is in regular use and the rules are clear.

Recommendations. The cooler should be checked once a week. A second sign on the stair would help students who still look for the old “Staff” door.

classroom report · To/From/Date/Subject · findings then advice

Report on the new college reading room

To: The Principal

From: Anil Sharma, B.A. Semester II

Date: 18 September

Subject: Visit to the reading room opened in July

Introduction. A visit was made on 17 September to the new reading room, as asked, to note how students use it.

Findings. The room holds eighty seats and two shelves of newspapers in Hindi and English. Hours are 8 a.m. to 6 p.m. Bags are kept on a rack by the door. The librarian issues a day-pass when an identity card is not produced. After 4 p.m. the room is quiet; only exam groups remain. A leaking cooler wet a row of magazines last month; the copies have been dried and bound again.

Conclusion. The room is in regular use and the rules are clear.

Recommendations. The cooler should be checked once a week. A second sign on the stair would help students who still look for the old “Staff” door.

कक्षा-प्रतिवेदन · To/From/Date/Subject · पहले प्राप्त तथ्य, फिर सलाह

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